What To Expect When You Arrive

For some people, checking into rehab can be a scary thing, but it doesn’t have to be. Here’s what to expect upon arriving at our facility.

How the Arrival Process Works

At Open Out, we never rush our clients through the intake process. Our efforts to make our clients comfortable start before the actual intake process even begins. This starts with the initial phone call and continues through the entire process of making travel arrangements and picking the client up from the airport. We try to make this process as smooth as possible during this stressful time.

Begin The Admission Process.
1. Contact Us.
2. Take Free Assessment
3. Treatment Payment

First Day / Intake

Pickup

From the moment the client arrives at the airport, we are waiting inside the airport with open arms to give him or her a warm welcome into our family.  We want the client to know that we aren’t just some institution picking them up from the airport.  We’re there to support them as they start a brave new journey in life and we truly care about their well-being and comfort.

Arrival

Upon arrival at our facility, each client is given the option of a meal and something to drink before they begin the admission process.

Pickup

From the moment the client arrives at the airport, we are waiting inside the airport with open arms to give him or her a warm welcome into our family. We want the client to know that we aren’t just some institution picking them up from the airport. We’re there to support them as they start a brave new journey in life and we truly care about their well-being and comfort.

Arrival

Upon arrival at our facility, each client is given the option of a meal and something to drink before they begin the admission process.

Campus Tour

After the admission and intake process, the client is taken to the residence facility where they will get their room assignment and the option of a safe phone call to a relative. Following that, the client will be taken on a full tour of the campus.

Therapist Meeting

If the client arrives at an appropriate time and time permits it, they may have their first meeting with their individual therapist followed by an orientation to discuss the rules and regulations of our facility.

Campus Tour

After the admission and intake process, the client is taken to the residence facility where they will get their room assignment and the option of a safe phone call to a relative.  Following that, the client will be taken on a full tour of the campus.

Therapist Meeting

If the client arrives at an appropriate time and time permits it, they may have their first meeting with their individual therapist followed by an orientation to discuss the rules and regulations of our facility.

Welcome Package

After the client is admitted, they will receive a fun welcome package that includes an Open Out T-Shirt, backpack, stress-ball, tablet, and welcome packet!

Residence Welcome

We start building rapport with the client to make sure they feel comfortable, safe, and welcome at our facility.

Welcome Package

After the client is admitted, they will receive a fun welcome package that includes an Open Out T-Shirt, backpack, stress-ball, tablet, and welcome packet!

Residence Welcome

We start building rapport with the client to make sure they feel comfortable, safe, and welcome at our facility.

Move In

The client is moved to his or her room after the BHT is done with their paperwork. After that, they are offered a trip to the grocery store to buy food.

Client Call

The client is allowed to make a safe phone call to a loved one.

Move In

The client is moved to his or her room after the BHT is done with their paperwork. After that, they are offered a trip to the grocery store to buy food.

Client Call

The client is allowed to make a safe phone call to a loved one.

What Not To Bring

Over-the-counter medications like Tylenol or Advil, nutritional supplements, herbs, or vitamins.
Razor blades, knives, straight razors, crochet hooks, knitting needles, or metal hairpieces. Products containing aerosol
Products containing aerosol
Products with an alcohol content like perfume, mouthwash, facial toner, aftershave, and some lotions.
Illegal drugs or mood-altering substances
Weapons or firearms
Any clothing that promotes alcohol, drugs, sex, violence, gambling or anything else deemed inappropriate by a staff member.